Librería Portfolio

Designers, developers, and entrepreneurs today must grapple with creating social interfaces to foster user interaction and community, but grasping the nuances and the building blocks of the digital social experience is much harder than it appears. Now you have help.

In the second edition of this practical guide, UX design experts Christian Crumlish and Erin Malone share hard-won insights into what works, what doesn't, and why. With more than 100 patterns, design principles, and best practices, you'll learn how to balance opposing forces and grow healthy online communities by co-creating the experience with your users.

Understand the overarching principles before applying tactical design patterns
Cultivate healthy participation and rein in misbehaving users
Learn patterns for adding social components to an existing site
Encourage users to interact with one another, whether it's one-to-one or many-to-many
Use a rating system to build a social experience around products or services
Orchestrate collaborative groups and discover the real power of social networks
Explore numerous examples of each pattern, with an emphasis on mobile apps
Learn how to apply social design patterns to enterprise environments



What Are Social Patterns?
Chapter 1 Mommy, What's a Social User Experience Pattern?
A Little Social Backstory...
What Do We Mean by Principle, Best Practice, and Patterns?
So, That's All the Little Parts: Now What?
Further Reading
Chapter 2 Social to the Core
Social but Not Social Only
Deliberately Leave Things Incomplete
Palimpsest
Talk Like a Person!
Don't Break Email!
Be Open
Learn from Games
Cargo Cult Anti-Pattern
Haight-Ashbury Anti-Pattern
Lord of the Flies Anti-Pattern
Respect the Ethical Dimension
Further Reading
I Am Somebody
Chapter 3 You're Invited!
Engagement
Sign-Up or Registration
Sign In
Two-Factor Authentication
PIN
Fingerprint/Bio
Sign-In Continuity
Sign Out
Invitations
Receive Invitation
Send Invitation
The Password Anti-Pattern
Authorize
Private Beta
Welcome Area
Reengagement
Further Reading
Chapter 4 Where's the Rest of Me?
Identity
Profile
Testimonials (or Personal Recommendations)
Personal Dashboard
Reflectors
Identity Cards or Contact Cards
Attribution
Avatars
Portable Identity
Further Reading
Chapter 5 Here We Are Now
A Brief History of Online Presence
The Future of Presence
Buddy List
Activity Streams
Statuscasting
Managing Incoming Updates
Further Reading
Chapter 6 Would You Buy a Used Car from This Person?
Reputation Influences Behavior
Competitive Spectrum
Levels
Named Levels
Numbered Levels
Labels
Awards
Collectible Achievements
Peer-to-Peer Awards
Rankings
Points
Leaderboard
Top X
Tools for Monitoring Reputation
Friend Ranking
For the Win
Further Reading
Objects of My Desire
Chapter 7 Hunters Gather
Collecting
Saving
Favorites
Displaying
Add/Subscribe
Tagging
Find with Tags
Tag Cloud
Further Reading
Chapter 8 Share and Share Alike
Tools to Enable Organic "Word of Mouthö
Send/Share Icon
Bookmarklet
Private Sharing
Send This
Casual Privacy
Ephemeral Sharing
Give Gift
Public Sharing
Share This
Reposting
Social Bookmarking
Uploading to the Cloud
Embedding
Passive Sharing
Further Reading
Chapter 9 The Global Soapbox
Broadcasting
Blogging
Podcasting
Video blogging
Microblogging
Publishing
Virtual Magazine
Timestamp
Rights
Terms of Service
Licenses
Further Reading
Chapter 10 Long-Time Listener, First-Time Caller
Soliciting Feedback
Vote to Promote
Thumbs Up/Down Ratings
Ratings (Stars or 1-5)
Multifaceted Ratings
Comments
Reviews
Soliciting Feedback
Further Reading
Chapter 11 Watson, Come Quick!
Synchronous versus Asynchronous Communication
Sign In to Participate
Meta-conversation
Forum
Public Conversation
Private Conversation
Group Conversation
Arguments
Response Notifications
Further Reading
A Beautiful Day in the Neighborhood
Chapter 12 Barnraising
Collaboration
Manage Project
Voting
Collaborative Editing
Suggestions
Edit This Page
The Wiki Way
Crowdsourcing
Further Reading
Chapter 13 Heard It Through the Grapevine
Keeping Up
Tuning In
Following
Filtering
Recommendations
Social Search
Real-Time Search
Conversational Search
Pivoting
Anticipatory Content
Further Reading
Chapter 14 One of Us, One of Us
Relationships
Find People
Adding Friends
Circles of Connections
Publicize Relationships
Unfriending
The Ex-Boyfriend Anti-Pattern
Groups
What's Age Got to Do with It?
Dating and the One-on-One Connection
Flirting
Cybersex/Sexting
Further Reading
Chapter 15 Good Cop, Bad Cop
Community Management
Collective Governance
Group Moderation
Collaborative Filtering
Report Abuse
Further Reading
Chapter 16 Where in the World?
The Local Connection
Being Local
Face-to-Face Meeting
Party
Calendaring
Reminding
Geo-Tagging
Geo-Mapping or Near Me Now
Geo-Tracking or Where I've Been
Neighborhood
Further Reading
But Wait...There's More!
Chapter 17 Corporations Are People, My Friend
Consumer Enterprise Experiences
Workers are Mobile
Single Sign-On
The Corporate Identity and Profile
Contacts and Relationships
What Is the Social Object?
What Are the Jobs to be Done?
The Status/Activity Stream
Communicating Without Email
Administration and Moderation
Other Tools
Further Reading
Chapter 18 Designing Around Openness
Play Well with Others
Opening Out
Open Standards (Semantics and Microformats)
Opening In
Hosted Modules
Going Both Ways
Open APIs
Further Reading
Chapter 19 Epilogue
And In the End...
Appendix About the Authors
Appendix O'REILLY®: Designing Social Interfaces