Librería Portfolio

The nature and management of the public sector has changed dramatically since a more flexible, market-based model replaced the rigid, bureaucratic form of public administration of the 20th century. The fourth edition of this highly successful text provides a uniquely broad ranging and international introduction to the field.



Table of Contents:
1. An Era of Change.- 2. The Role of Government.- 3. The Traditional Model of Public Administration.- 4. Public Management.- 5. Public Policy.- 6. Governance.- 7. Accountability.- 8. Stakeholders and External Constituencies.- 9. Regulation, Contracting and Public Ownership.- 10. Strategic Management.- 11. Managing People and Leadership.- 12. Service Delivery.- 13. Managing with Technology.- 14. Financial and Performance Management.- 15. Conclusion: Paradigms in Public Management.