Librería Portfolio

Many companies move workloads to the cloud only to encounter issues with legacy processes and organizational structures. How do you design new operating models for this environment? This practical book shows IT managers, CIOs, and CTOs how to address the hardest part of any cloud transformation: the people and the processes.

Author Mike Kavis (Architecting the Cloud) explores lessons learned from enterprises in the midst of cloud transformations. You will learn how to rethink your approach from a technology, process, and organizational standpoint to realize the promise of cost optimization, agility, and innovation that public cloud platforms provide.

Learn the difference between working in a data center and operating in the cloud
Explore patterns and anti-patterns for organizing cloud operating models
Get best practices for making the organizational change required for a move to the cloud
Understand why site reliability engineering is essential for cloud operations
Improve organizational performance through value stream mapping



Table of contents

Foreword
Preface
How to Use This Book
O'Reilly Online Learning
How to Contact Us
Acknowledgments
I.
1. Introduction: The Shift to the Cloud
Specialization and Silos of Knowledge
Patterns and Antipatterns in Cloud Adoption
The Wild West
Command and Control
The Datacenter Mindset Versus the Cloud Mindset
Shared Responsibility
Use What You Need, Not Just What You Have
DevOps
Conclusion: People, Processes, Technology
2. Technology
Infrastructure as Code (IaC)
CI/CD
Immutable Infrastructure
Microservices
Containers
Conclusion: New Tech, New Structure
3. People
T-Shaped Teams
Cloud Is Bigger than Just IT
Auditing and Finance
Procurement
Cloud Service Agreements
Talent Strategies
Recruit
Train
Retain
Conclusion
4. Process
The Software Development Life Cycle
Environment Provisioning
Deployment Processes
Incident Management
Security Processes
Value Stream Mapping
The VSM Methodology
Holding a VSM Workshop
Conclusion: A Golden Opportunity
II.
5. Cloud Operating Models: Implement Your Strategy
Anatomy of an Enterprise Cloud Strategy
Understanding Cloud Operating Models
Operating Model Archetypes
Centralized Model
Decentralized Model
Federated Model
Cloud Platform Roles
Governance and the Cloud Community of Practice
Platform Culture
Platform Models
Single-Platform Model
Distributed Platform Model
Hybrid Platform Model
Conclusion
6. Platform Engagement and Support Models
Engagement Models
White-Glove Service
DevOps as a Service
No Ops
Managed
Platform Support Models
Single Cloud Model ("All Inö)
Multicloud Model
Hybrid Cloud Model
Two-Speed IT
Making the Cloud Work for You: Antipatterns and Best Practices
Cloud Platform Antipatterns
Cloud Platform Best Practices
Choosing the Right Model for Your Cloud Maturity Level
Conclusion
7. Cloud Operations and Reliability
Modern Approaches to Platform Operations
TechOps
Service Catalog Management
Request Management
Site Reliability Engineering
The Many Missions of Site Reliability Engineers
SRE Operating Models
Implementing SRE in the Enterprise
SRE Antipatterns
Reliability Versus Resilience: Best Practices
Planning for the Unexpected
Observability
Testing in Production
Conclusion
8. Conclusion: Moving Forward, Embracing Change
Organizational Change Management as a Practice
Looking Ahead: What to Expect
More Abstractions
More Edge Computing
The Death of the Keyboard
The Continued Rise of AI and Machine Learning
New Competitors that Don't Exist Yet
Future-Proofing Your Cloud Adoption
Index