Librería Portfolio

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content, which is especially relevant to students outside the United States.



Integrated presentations help students understand the link between operations and supply chain management

· New - Professional Profiles feature individuals working in the operations and supply chain area -- their company and industry, experiences and responsibilities, and their advice to others entering the field.

· New - Chapter 3 teaches students about 3D printing (additive manufacturing) and how it promises to change the volume/variety trade-offs for many manufactured items.

· Comprehensive coverage of traditional OM areas such as quality, capacity, queuing, forecasting, inventory, planning and control, and project management introduce students to these topics and how they apply to supply chain management. Microsoft® Excel® spreadsheets are incorporated into the text and homework.



Students gain employability skills to attract hiring managers in a variety of business settings

· New - Chapter 1 includes employability skills that students develop by studying the course and incorporating the learnings from this book into their daily lives.

· Updated Chapter 1 discussion of long-term trends include the concepts of agility.

· Text supports students' critical thinking skills with dozens of frameworks managers use to support problem solving, including the Six Sigma methodology (Chapter 4), decision tree analysis (Chapter 6), sourcing portfolio analysis (Chapter 7), and project management tools (Chapter 14).



Real-world examples and descriptive models provide students with a visual understanding of the flow and processes

· Updated - Opening case studies in many of the chapters reflect the changing business conditions and challenges facing operations and supply chain managers.

· A Supply-Chain Operations Reference model provides info on key professional groups in operations and supply chain management areas.

· Chapter Problems test students' knowledge and ensure they are absorbing major concepts.





This package includes MyLabT Operations Management, the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and often improves results for each student.

· Deliver trusted content: You deserve teaching materials that meet your own high standards for your course. That's why we partner with highly respected authors to develop interactive content and course-specific resources that you can trust -- and that keep your students engaged.

o Operations Management Simulations give students hands-on experience in real-world roles, helping them link course concepts to on-the-job application.

· Empower each learner: Each student learns at a different pace. Personalized learning pinpoints the precise areas where each student needs practice, giving all students the support they need -- when and where they need it -- to be successful.

o The Study Plan gives students personalized recommendations, practice opportunities, and learning aids to help them stay on track.

o Dynamic Study M



PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS

1. Introduction to Operations and Supply Chain Management

2. Operations and Supply Chain Strategies



PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT

3. Process Choice and Layout Decisions in Manufacturing and Services

4. Business Processes

5. Managing Quality

6. Managing Capacity



PART III: ESTABLISHING SUPPLY CHAIN LINKAGES

7. Supply Management

8. Logistics



PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS

9. Forecasting

10. Sales and Operations Planning (Aggregate Planning)

11. Managing Inventory throughout the Supply Chain

12. Managing Production across the Supply Chain

13. JIT / Lean Production



PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT

14. Managing Projects

15. Developing Products and Services